① In the case of a “Paid service” purchased by a “Member”, the subscription can be withdrawn (purchase cancellation) within 7 days from the contract signing date or the “Paid service” available date. However, if the “Paid service” has already been used or deemed to have been used at the time of request for withdrawal of subscription, if the subscription withdrawal period has elapsed, if “Paid services” provided free of charge by the “Company” or third parties such as gifts and events, and equivalent, or in the case of using some “Services” with characteristics, withdrawal of subscription (purchase cancellation) may be restricted.

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② If a “Member” cannot use the “Paid service” he/she purchased due to a reason attributable to the “Company”, the “Company” shall provide the same “Paid service” free of charge or refund the purchase amount in full.

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③ The "Company" refunds the remaining amount in the case of Clause 5 of Article 13 or Article 21. However, the amount normally used, or event-related points given free of charge are not eligible for refund.

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④ If an erroneous charge occurs due to reasons attributable to “Company”, “Company” shall refund the full amount of the erroneous charge in the same way as the “Payment” of the usage fee, and if an erroneous charge is incurred due to a reason attributable to a “member,” the cost required for refund of the erroneous charge can be deducted and refunded within a reasonable range. If the “Company” refuses to refund an erroneous charge, the “Company” shall prove that the usage fee was duly charged, and the details of the refund of the erroneous charge will be in accordance with the relevant laws and regulations.

⑤ "Company" proceeds with refund in the same way as “Payment”, and if it is impossible to refund in the same way as “Payment”, it will be notified in advance. However, if the “Company” notifies “Paid members” in advance and in the following cases, there may be differences in refund methods and refund periods for each payment method.

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1. In the case of payment methods that require receipt confirmation such as credit card

2. In the case where the business operator for each payment method pre-determines the deadline for suspension of billing or cancellation of “Payment” through an agreement with the “Company”, and in the case of a refund beyond the deadline

3. In the case where the “Paid member” does not immediately provide the information or data necessary for refund to the “Company” (when refunding cash, does not submit a copy of the applicant's account and identification card, or provides an account in another name, etc.)

4. In case of an explicit expression of intention by the “Member”

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⑥ When proceeding with a refund pursuant to this Article, the “Company” may refund after deducting any incidental expenses and fees that the “Company” has or will bear in accordance with relevant laws and regulations.

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⑦ “Paid service” vouchers or paid contents acquired by a “Member” as compensation during “Service” use rather than through “Payment” of the usage fee for which actual purchase details are recorded, or paid through internal or external affiliate events of the “Company” are non-refundable.

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⑧ In the case of a “Paid service” that is undergoing regular automatic payment according to the application or consent of a “Paid member”, if the “Paid member” is in arrears in paying the usage fee of the “Paid service”, the product may be automatically canceled on the day of overdue. “Paid members” who want to maintain benefits through regular automatic payment must take measures in advance to prevent arrears in paying the usage fee or overdue payment methods.

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⑨ If the policy of each individual service stipulates a withdrawal and refund policy that is different from the provisions of this Article, the policy of the service concerned takes precedence.